My Galaxy app gives you a unique all-in-one experience that’s sure to delight you with amazing content, unparalleled convenience and expert care. You also get personalized coupons and offers on leading brands for the most commonly used categories like cabs, movies, travel, health etc.
With My Galaxy, consumers get:-
My Galaxy is available for all Samsung Smartphone users which bought through authorized dealers.
My Galaxy app comes pre-loaded with Samsung smartphones. You can also download it from Google Play Store. Open the App and sign up to start discovering a suite of services created especially for you.
My Galaxy app is free to download and use.
When you download the app, you need to sign up with the same mobile number that you are using in the device to login successfully. In order to enjoy all the benefits of the program it is important that you share all credentials while registering.
Your information is subject to Samsung’s privacy policy and is safe with us. You can get further info.
The different entertainment categories offered on My Galaxy are music, videos and health. The content for each is powered by leading industry partners.
My Galaxy brings to you services of everyday use by partnering with top players across categories of your use. Please find a list of categories and partners for your reference.
Categories | Partners |
---|---|
Travel | 444.lk |
Movies | 444.lk |
Food | Burger king |
Cabs | Uber |
Health | Doc990 |
e-commerce | Wow.lk, Takas.lk |
As a Samsung Smartphone user, we believe that care should be within your reach. The ‘Care’ section in My Galaxy has a host of services for your smartphone such as Smart Tutor, Find My Mobile, Service Tracker and Service & Store Locator.
Smart Tutor is a service that we have brought to you to enable troubleshooting through remote management. You will need to click on the Smart Tutor icon and download the application if you don’t already have it. When you agree on the terms and conditions, it shows up a number to call. Once you call up that number, the call centre executive will provide a PIN to you which you will need to key-in in your device. Once you have done that our executive will have remote access to your phone and can help you resolve your queries. Smart Tutor application is currently available only on Samsung Android devices.
All you need to do is enter the pin code of your area, our app will give you the address and contact details of the service centre located close to you.
Please check the offer detail section. This section has the details of the number that you need to call to get it resolved. You can also write to us at mygalaxy.sl@samsung.com You need to share your mobile number, IMEI of your device, device invoice copy & screenshot of the app for us to resolve it faster.
My Galaxy through its partner 444.lk provides you a host of travel related services. You can utilize bus bookings.
Once you click on the Travel section in app, you will be re-directed to the 444.lk website where you can continue your journey further.
You will be able to see your booked tickets in 'My Transactions' section of the app. To access 'My Transactions' click on the 'My Profile' icon on top right side of the app home screen. The third option is 'My Transactions'. A unique feature here is that all your upcoming activities/services are shown on top under the 'Upcoming' header.
All cancellations are handled at 444.lk site. For any queries, please contact their Help Center here. For more travel related queries please click here.
You can avail easy & convenient cab booking options in My Galaxy powered by our cab partner Uber. As Uber provides aggregated cab services, you will never run out of options.
Yes, you can book cabs on an hourly basis in Sedan & SUV category. To make a booking, click on the 'Call' icon as seen on Cab booking screen.
Yes, you can pre-book cabs from My Galaxy. However, Pre-Bookings can be done for Hourly Rental Cabs and EasyCabs only.
Once you have already booked a cab on the Cab Booking Screen, just below the driver/cab details, you can see the option to either Call the Driver or Cancel the Ride. To cancel your ride, click on 'Cancel' button and proceed further.
You will be able to see your booked rides in ‘My Transaction' section of the app. To access 'My Transactions' click on the 'My Profile' icon on top right side of the app home screen. The third option is 'My Transactions'. A unique feature here is that all your upcoming activities/services are shown on top under the 'Upcoming' header. For more related questions please click here.
We provide you the easiest & most convenient movie booking experience as we have partnered with the leaders in movie ticket booking, 444.lk. For booking movies in My Galaxy, click on the Movies icon on app home screen. This will take you to 444.lk's mobile website where you can follow their standard process of movie bookings.
You will be able to see your booking details in -'My Transactions' section of the app. To access- 'My Transactions' click on the 'My Profile' icon on top right side of the app home screen. The third option is 'My Transactions'. A unique feature here is that all your upcoming activities/services are shown on top under the 'Upcoming' header.
As per cinema policy, once a ticket has been paid for, it is deemed sold. It cannot be replaced or cancelled. Where can I reach out for my queries regarding the booking through 444.lk? For further queries please call 444.lk helpdesk on 0117 231 444 , chat with them for assistance or email them at support@444.lk to assist you.
The video section of My Galaxy is powered by iflix where you will get full length movies, short videos, original web-episodes and trailers. iflix has extensive content in Indian languages & English.
Yes, streaming movies is subscription based; however you may incur data charges, depending upon your data plan with your telecom operator or internet service provider.
You can download only those videos which have a “Download” icon visible. The videos will be downloaded in Viu within My Galaxy application under videos section. To download, please click on the download icon next to the videos you want to download. *Please note that the download icon if not present means the content is only available for streaming.
Once you have downloaded the videos, please open the iflix App, go to videos section where you will find download arrow on the top bar.
Now you can enjoy your favorite meals right from the comfort of your home by ordering food from within My Galaxy app. We have partnered with leading food ordering Burger King bring an easy, seamless experience to you. You can order food from within the app by clicking on “Food” icon of the app homepage. Once you click on this icon, you will be re-directed to Burger King’s app interface where you can follow the standard food ordering process.
You can see booked food order history within My Galaxy app under ‘My Transactions’. To access- 'My Transactions' click on the 'My Profile' icon on top right side of the app home screen.
My Galaxy in partnership with Doc.lk offers Sri Lanka’s premium medical platform connecting you to top doctors & pathology labs across Sri Lanka. Our platform provides users other related medical services such as Lab tests, Online Consultation, Doctor Appointment and Health Tips/Feed.
My Galaxy is providing a window for its users to directly interact with Doc.lk mobile site. From time to time, Doc.lk may have various offers floated on their platform. Please visit often to avail such opportunities.
My Galaxy through its partners wow.lk & Takas.lk provides you a host of products such as clothing, accessories, perfumes, watches, home décor e.t.c.
Once you click on the services section in app or tile on homepage, you will be re-directed to the site.