|Name of the Offer||One Time Screen Replacement|
|Offer period, Place & Outlet Coverage||Valid in Bangladesh. Offer shall be available on purchase of products from all general trade & modern trade outlets & also from Samsung Shop (i.e. Samsung e-store) and any other e-commerce portals (“Offline Outlets & Online Outlets”).|
J2 Series: J2 Prime, J2 Pro, J2 4G
J7 Series: J7 Nxt, J7 Max, J7 Pro
On Series: On7 Pro
S Series: S8, S8+
Note Series: Note8
J2 4G, J2 Prime, J2 Pro: BDT 200
On7 Pro, J7 Nxt: BDT 300
J7 Max, J7 Pro: BDT 400
S8, S8+, Note8: BDT 900
Customer needs to purchase the new Product during the Offer period and activate on or before campaign ends, failing which the customer shall not be eligible for the offer.
This One Time Screen Replacement can be availed only if the Product screen is broken for any reasons whatsoever. Scratches on the screen or damage due to liquids/fluids shall not fall under this offer. To qualify the screen as damaged shall be subject to the discretion of the Samsung authorized service centers.
Offer shall be applicable only on fresh Product(s) purchased during the Offer Period. Demo units sold to customers or any bulk sale to corporate or any other institute or individual shall not be eligible for this Offer.
One Time Screen Replacement
|One Time screen replacement within 1 year from the date of activation during the stipulated time as mentioned above in the eligibility criteria column.|
|Redemption of One Time Screen Replacement offer||
Every customer who has purchased, activated the Product during the Offer Period and received SMS notification after successful portal entry, shall be eligible to avail the One time screen replacement offer by paying additional amount at the time of purchase.
Customer can pay additional amount at the outlet from where s/he purchased the product; or s/he can later pay and complete portal entry at any retail eligible for this campaign. Retail will enter required information on portal. After successful entry, customer will get a SMS notification.
Portal entry must be done within 72 hours of phone activation.
Outlet will provide invoice to customer. Invoice will contain retail seal and the additional amount received.
The offer can be availed only once by visiting the authorized service center of Samsung.
|Verification of the documents||
Before availing the Offer, customer will be required to handover a copy of the invoice to the authorized service center, issued by the respective Online or Offline Outlet at the time of purchase of the Product and produce the original invoice along with the same for verification.
Samsung service center will verify the eligibility of product IMEI on designated portal of this campaign.
In case any documents/invoice are prima facie found to be false & fabricated or the original invoice is either lost or torn, or the IMEI is not available on portal, customer shall not be eligible for the Offer and the same shall stand forfeited and no claims shall be entertained in this regard.
For One time screen replacement offer -
(i) In case the customer activates the product before or after the Offer Period he/she shall not be eligible for the offer.
(ii) Also if the customer doesn’t avail this offer within 1 year from the date of the Product activation, the offer shall stand forfeited and no claims will be entertained in this regard against Samsung.
|Conditions related to One time screen replacement offer||
One time screen replacement shall be on As Is basis & as per part(s) availability. Samsung shall not be responsible for its non-availability due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies, Government decisions, operational & technical issues or any other force majeure conditions etc.
Offers cannot be exchanged with any other product or item, are non-transferable & cannot be en-cashed under any circumstances.
|Publicity||Customers unconditionally consent to accessing/use of information and/or images of Participant (if any, clicked or shared by Customer) by Samsung or its authorized agency for media coverage, advertisement or publicity for present & future communications without any further consideration to the Participant including promotion of its products anywhere in the World.|
Customer agrees that Samsung shall not be liable for any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the Offer or with the acceptance of this offer.
Samsung reserves the right to change/alter & modify the terms & conditions of this Offer or extend or annul any part or whole offer at any given point at its sole discretion without giving any reason whatsoever.
Samsung reserves the right to substitute the One Time Screen Replacement offer and other offers with some other gift(s) of equivalent value under this Offer at its sole discretion without giving any reasons.
Samsung shall not be liable for any technical, physical delay in transmission or submission of the entries by the customer or any disruptions, losses, damages, computer related malfunctions/ failures which affect the participation of the customer or any force majeure conditions or damages caused by Act of God, Governmental actions.
Failure by Samsung to enforce any of its right at any stage does not constitute a waiver of those rights.
In no event shall Samsung be liable for losses or any incidental or consequential damages arising out of or in connection with the Offer, its services these Terms(however arising, including negligence). Samsung shall not be responsible for any product or service liability of any kind.
The event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms shall prevail over all such other instructions, rules and conditions.
|Jurisdiction||Decision of Samsung in relation to the Offer and matter incidental thereto shall be final and binding on the customer. All disputes shall be governed by the laws of Bangladesh. These Terms shall be governed by exclusive laws of Bangladesh and the courts located in Bangladesh shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer.|